i. The following services and technologies are considered to be critical for business operations, and must immediately be restored (in priority order):
1. Primary database for API (Cassandra)
2. Backend prediction API
4. SSL certificates for API service
ii. The following key tasks and SLAs must be considered during a disaster recovery event, in accordance with the organization’s objectives, agreements, and legal, contractual or regulatory obligations:
1. Nanonets will use commercially reasonable efforts to make each Service available with an uptime of 99.5% of each calendar month